After-service Request
- STEP.01
Complaint / Suggestion
Submission
- Submit Inquiries through E-mail/Fax/Phone/etc.
- STEP.02
Phone Consultation
with After-Service Team
- Immediate Phone call and Reservation for On-Site Visit
- STEP.03
On-Site
Visit
- Action taken within 48 Hours of Inquiry
- STEP.04
Cause Inspection
and Action
- Cause is Dealt with and Results Conveyed
- STEP.05
After-Service
DB Creation
- A Follow-up Management DB is created Regarding Site Name, Cause, Actions Taken, Results, etc. to Prevent Recurrence
1800-9906 Weekdays 09:00 ~ 18:00, Saturday 09:00 ~ 13:00
After-Service Request Submissions
1800-9906 Weekdays 09:00 ~ 18:00, Saturday 09:00 ~ 13:00
Service Center Inquiries / Customer Support
